Terms and Conditions

Last updated: May 2026

1. Introduction

These terms and conditions govern your use of the DU Clean website and our cleaning services. By using our website or booking our services, you agree to these terms in full.

2. Our Services

DU Clean provides residential and commercial cleaning services in the Durham area. All services are subject to availability and may vary depending on your specific requirements.

3. Bookings and Cancellations

All bookings are subject to confirmation. Cancellations must be made at least 24 hours in advance. Late cancellations may incur a fee.

4. Pricing

Prices are as quoted at the time of booking. We reserve the right to adjust pricing with reasonable notice. Any additional services requested during a clean may incur extra charges.

5. Liability

DU Clean is fully insured. We take reasonable care when providing our services. Any claims for damage must be reported within 24 hours of the service being completed.

6. Privacy

Your personal data is handled in accordance with our Privacy Policy. We do not share your information with third parties without your consent.

7. Changes to Terms

We may update these terms from time to time. Continued use of our website or services constitutes acceptance of the revised terms.

Contact Us

If you have any questions, please contact us at contact@duclean.co.uk.